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Terms and Conditions

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Terms & Condition of Akshaya Dairy Machinerss

www.akshayadairy.in Internet E Commerce Website and operated by Akshaya Dairy Machinerss (GST-33BUNPM9496E1Z1), a company Established in the year 2018, registered office at 61, Chekkan Thottam , Railway Lane 1st Street, Ganapathy, Coimbatore , Tamilnadu - 641006, India. By using this website, you comply with the Terms, Conditions and Notices contained in these "Terms of Use", along with any amendments made by Akshaya Dairy at its sole discretion, and posted on the Website. It is your responsibility to review these Terms & Conditions periodically for updates / changes. Accessing, browsing or otherwise using the site indicates that you have read, understood & agreed to be bound by these "Terms & Conditions" and the Website's "Privacy Policy" available at the homepage.

Our Operating Hours:

Our operational hours for customer service extend from Monday to Saturday, spanning from 9:00 a.m. to 6:00 p.m. For inquiries during non-operational hours and holidays, feel free to contact us via email at akshayadairymachinerss@gmail.com.

User Eligibility:

By accepting these Terms of Service, you affirm that you have reached the age of majority in your state or province of residence, or that you have attained the age of majority and provided consent for any of your minor dependents to use this site. The utilization of our products for any illegal or unauthorized purpose is strictly prohibited. In using the Service, you must comply with all laws in your jurisdiction, including but not limited to copyright laws. Transmission of any worms, viruses, or any code with destructive intent is prohibited. Any breach or violation of these Terms will result in the immediate termination of your access to our Services.

Offerings and Availability:

Certain offerings or items may be exclusively accessible online through our website. These offerings are limited in quantity and are subject to our Return Policy for returns or exchanges. We have made every attempt to present the colours and images of our offerings on the website as accurately as possible. However, we cannot guarantee the precise display of colours on your computer monitor. We retain the right, though not obligated, to restrict the sale of our offerings to specific individuals, geographic regions, or jurisdictions. This restriction may be applied on a case-by-case basis. Additionally, we reserve the right to limit the quantities of any offerings. Descriptions and pricing of products are subject to change at any time, at our sole discretion. We reserve the right to discontinue any offering without prior notice. Any offer for a product or service on this site is void where prohibited.

Quality and Expectations:

We do not guarantee that the quality of any products, services, information, or other materials obtained from us will meet your expectations. We also do not warrant that errors in the service will be corrected. The responsibility for products purchased or obtained through the website lies solely with the user. Users acknowledge this risk and agree to indemnify and hold Akshaya Dairy harmless from any claims or demands, including reasonable legal fees, arising from services or products not meeting descriptions or user expectations.

Product Representation:

Images and videos on product pages are for illustrative purposes, demonstrating product functionality. Actual products may vary in colour, size, or shape due to manufacturing variations. Despite these differences, the products maintain their intended efficiency. All displayed pictures are for illustration purposes only.

Visual Representation Disclaimer:

To provide a detailed view, some products may appear larger or smaller than their actual size in photographs. Colour variations may occur due to individual display settings and camera capture. The actual product might differ from the displayed picture; however, product specifications alone convey accurate product information.

Pricing Information:

We consistently strive to provide our customers with the most competitive prices on our products. Occasionally, the pricing or product information displayed on our website may be inaccurately reflected due to technical issues or typographical errors. In such instances, Akshaya Dairy Machinerss reserves the right to cancel your order(s). The company will not be held liable for any loss or damage arising directly or indirectly from the rejection of authorization for any transaction due to exceeding the present limit agreed upon by Akshaya Dairy Machinerss and our acquiring bank. Maximum Retail Price (MRP), sale price, and discounted prices are subject to change based on manufacturer price updates without prior notice. If a product's price is higher than the published price due to a miss out in price revision, we will notify the customer. With the customer's approval, an invoice will be issued for the revised price, and the consignment will be shipped. If the revised price is not accepted by the customer, the order will be cancelled with due communication to the customer.

Logistics:

Akshaya Dairy Machinerss collaborates with third-party logistic service providers for shipping services. Therefore, the company is not legally responsible for delays, damages, or the conduct of courier personnel during delivery. Customer satisfaction is a priority, and any such incidents should be reported for resolution or action against inappropriate behaviour. Delivery times mentioned on the product or website are estimates, and actual delivery times depend on product availability, delivery address, and courier company rules. Refusal to accept delivery of goods ordered will not result in a refund of shipping and shipment charges.

Pincode Serviceability:

Customers are advised to check the "Delivery Availability" of products before placing an order. If an order is placed for a non-deliverable or non-serviceable pincode, customers should contact Akshaya Dairy Machinerss to provide a deliverable or serviceable pincode for delivery. Prepaid shipments will be home-delivered, but some Cash on Delivery (COD) shipments may not be possible due to reasons such as "pincode is ODA, or courier partner does not accept cash collection for this pin code." In such cases, customers are encouraged to change the delivery address or switch to a prepaid order.

Termination of Membership:

Akshaya Dairy Machinerss retains the right to terminate your membership and/or deny access to the website without specifying reasons.

Akshaya Dairy Machinerss Order Cancellation:

  1. Product unavailable or temporarily out of stock.
  2. Non-serviceable zone or out of delivery area.
  3. Incomplete or inaccurate address.
  4. Identified fraudulent scenarios.
  5. Wrong product price or specification.
  6. Restriction on quantity ordered.
  7. Other business reasons at Akshaya Dairy Machinerss discretion.

Cancellation after Processing:

  • Before processing: Full refund, deducting 3% plus GST for online payment cancellations.
  • After processing or shipment: Non-refundable.